The solution is quite easy.
- Look at the top of your phone.
Right next to that jack is a small hole.
That hole is the microphone used for video.
Problem #1 -- Hole is Covered
- If that hole is covered by a protective skin, remove the skin.
- Try recording without the skin.
Problem #2 -- Dirt in Hole
- Get a thin pin or needle.
- Use the pin to clean dust or dirt out of that little microphone hole (but don't push far into the hole or you may damage the microphone).
- Blow into the hole with a puff or two.
- Test a recording of your video again.
Worked like a charm for us.
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